I am so thrilled we are going to work together! I want you to be aware of my policies, so please read the policies below.
- Payment:Package fees are collected before coaching begins. Payment is rendered via the credit card on file or as a recurring payment via my website.
Scheduling Changes and Cancellation Policy:
Changes are inevitable, please contact me if you need to reschedule. I will definitely work with you in case of an emergency; otherwise, I ask for a 24-hour notice for cancellation otherwise the meeting fee will be charged.
Availability:
I know life happens constantly, so I love being able to be available to you via email and messaging between sessions. I often reply sooner, but please allow for 48hours response time. You are required to use all your coaching sessions during the contract period.
Confidentiality:
As your coach, I will keep our sessions private unless otherwise required by law. Client understands that certain topics may be anonymously and hypothetically shared with other coaching professionals for training or consultation purposes.
Please understand that I take confidentiality and privacy very seriously. I understand and minimize all risks associated phone consults, virtual meetings and communications conducted via text and email.
Termination:
Please be mindful of the contract length before you complete the transaction, I will be committed to you, so I ask that you stay committed to yourself too. If you do need to terminate our contract before it’s completion, please give 30-day advance notice. A refund will not be issued if the payment has already been processed for the month.
Nature of Our Relationship:
Client understands that coaching is not therapy or psychological counseling of any kind. Nor is it a substitute for financial, legal, or medical advice. I provide life coaching, wellness coaching, and nutritional counseling.
Actions:
Sally Twellman, Driven or other wellness coaches shall in no way be held liable or responsible for any actions taken or not taken by the client. As a coach, I cannot guarantee any results. Results are produced by the level of action taken by the client and are their sole responsibility. Sally and her coaches don’t necessarily follow the nutrition guidelines prescribed by the USDA Dietary Guidelines, but all our recommendations are thoughtful and based on the latest research.
Enjoy our meetings!
Although we have work to do, coaching is fun and lively, and produces inspiring results! Change takes lots of energy, so please take special care of yourself during this journey.
